Shipping & Returns

Shipping

We offer our customers both USPS and UPS shipping options.

If you have a need-by date for your order, please select a UPS option, and not USPS media mail, which can typically take two weeks to arrive, and in some cases, up to a month.

All orders received by 12 p.m. PST will be shipped the same day. Orders received after 12 p.m. PST will be shipped the next business day. 

Further questions about getting your order in time or need an order by a specific date? Please call our office toll free at 1.877.376.4567.

Return Policy

We prefer that you try to order the exact amount of products you need; however, we do accept returns. Individual products must be unopened and in their original packaging. Please note that there will be a 10% restocking fee on any returns.

Send your returns to: Eternal Perspective Ministries, Attention: Bookkeeper, 39065 Pioneer Blvd., Suite 100, Sandy, OR 97055.

Please include a note with the reason you are returning the product, as well as your phone number, so that we can contact you about your credit card number for refunding purposes. If you paid by check, please note that and we will send you a refund check.

Customer Appreciation!

February is our customer appreciation month! As a thank you, we’re offering an additional 20% off the already discounted prices of our entire inventory of Randy Alcorn books and products.

To apply this offer, enter the code APPRECIATION21 at checkout.

Offer ends Sunday, February 28 at 11:59 P.M. PT.